uoft help desk

(416) 978-HELP (4357) VIRTUAL DESK HOURS OF OPERATION: DESK CLOSED as of Fri Dec 18, 2020 at 4pm to Sun Jan 3, 2021, inclusive. There will be no walk-in support at this time. Life is complicated and doesn’t always go as planned. UTM Service Desk CCT Atrium; In-person support hours Mon - Fri: 8:00 AM - 5:00 PM; Remote support hours Mon - Fri: 8:00 AM - 8:00 PM Sat - Sun: 9:00 AM - 5:00 PM 905-828-5344 helpdesk.utm@utoronto.ca @UTMServiceDesk The Help Desk knowledge base has suggestions for many technical questions about using computers and other devices. The Help Desk is on the ground floor of Robarts Library. Closed (U OF T LIBRARIES HOLIDAY CLOSURES: Wednesday, December 23, 2020 to Sunday, January 3, 2021 inclusive) Help Us Help You ; The ... UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Contact the Service Desk. USEFUL UofT LINKS. Submit a Service Request. Until further notice, the Help Desk will be providing support via telephone or online only. We have received reports of a message that claims to have suspended incoming emails for you and provides a link to retrieve them. Find People. Alternate you may use your UTORCSI computer login name and password. Get Help. Please go to uoft.me/esc.. PHONE: 416.287.4357 (HELP) - EMAIL: helpdesk@utsc.utoronto.ca OFFICE: A204 Hours of Operation: 8:15am - 5:00pm Walk-in support is available by appointment only. Discovery CommonsFaculty of Medicine, University of TorontoRm 3172, 1 King's College CircleToronto ON M5S 1A8, Temerty Faculty of Medicine, University of Toronto © 2021 University of Toronto, 1 King's College Circle, Medical Sciences Building, Room 3172, UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES, UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES. Your email address will be in the form of firstname.lastname@mail.utoronto.ca unless that name is already in use – then there will be a suffix applied, or you may select your own variation.. Log in to your account at mail.utoronto.ca using your … This page is maintained by the Information + Technology Services, University of Toronto. More information on the activities you can participate in and resources you can use is available below: https://securitymatters.utoronto.ca/participate-in-cyber-security-awaren... University of Toronto Libraries We are not a traditional help desk or a generic call center. ITS ... Review progress updates in the newly released 2020 IT@UofT Strategic Plan Annual Report. This form is intended as a resource for prospective undergraduate students. Until further notice, the Help Desk will be providing support via telephone or online only. 10am-12pm | 2pm-4pm | 6pm-8pm; Saturday & Sunday. Tell us about a web accessibility problem. Where to pick up your U of T face mask. For all other building related issues: 416-287-7579. Users can generate simple employee lists for their department(s) using HR criteria such as personnel subarea, employee subgroup, gender, rank, etc. For emergencies: 911 then Campus Police 416-978-2222. Students at the University of Toronto will get a UTmail+ account when registered as an active student. It will reopen on Mon Jan 4, 2021 at 10am. PHONE: 416.287.4357 (HELP) - EMAIL: helpdesk@utsc.utoronto.ca OFFICE: A204 Hours of Operation: 8:15am - 5:00pm Walk-in support is available by appointment only. Teaching Support (CTSI) Teaching Resources (CTSI) Online Toolkit (CTSI) Online Learning (OLS) Technologies at UofT (ACT) UofT Information Technology (ITS) UofT Lecture Capture. Faculty and staff will submit online requests for new shared mailboxes directly to the University’s Enterprise Service Centre (ESC), which will be processed by Information Technology Services (ITS). The team supports a variety of issues, including account activation, e-mail, wireless access, connecting to our network and printing. E-mail help.desk@utoronto.ca. UTSC Help Desk Faculty and staff computing support: 416.287.4357 (HELP) helpdesk@utsc.utoronto.ca: Academic Resource Building, room AC204: The Centre for Teaching and Learning: 416-287-7520: sutherland@utsc.utoronto.ca: Academic Resource Building, AC 335A: Classroom and AV Support: 416.287.4357 (HELP) av@utsc.utoronto.ca: AC200, IC35, BV487: Intranet Support We offer services such as student aid, your health and dental plan, clubs funding, annual tax clinics, and more. © University of Toronto. For IT system outages: Help Desk … Staff & Faculty Help Desk is operating off campus due to access restriction, but is still available to provide support. The University of Toronto is offering every student, faculty member, staff member and librarian two free non-medical cloth face masks. See the article about Shared Mailbox creation for full details. You do not have Javascript turned on, please click the button to continue. The recommended screen readers for the Directory are NVDA and JAWS for Windows, and ChromeVox for Mac. UTSU | Who we are The University of Toronto Students’ Union is the official student government for more than 38,000 students at the University of Toronto’s St. George Campus. If you require support for ESS (Employee Self Service) or HRIS (Human Resources Information System) submit an inquiry by selecting the Get Help form in the HR Service Centre. 416-978-8450Map COVID-19: Updates on library services and operations. Visitors to UofT should contact their home institution's IT support for assistance. 130 St. George St.,Toronto, ON, M5S 1A5Get Library Help Employees@UofT is a secure and intuitive web application that allows HRIS users to query and download information about the employees that belong to their organization unit(s). Get support in achieving your personal and academic success through Student Life services. to enable convenient password reset via alternate email or SMS (mobile phone). For more information about phishing and other security issues, see the Security Matters website. If you are in distress, we can connect you to the help you need. Our service desk is available 24/7/365 and tickets can be logged in numerous ways. 14. Use this COVID-19 resilience toolbox to help you recognize and control fatigue/pandemic stress. All rights reserved. The Daniels Faculty's IT department provides support to Daniels students, faculty, and staff Monday to Friday, between 9:00am and 5:00pm. Phone: 416-978-8504Fax: 416-971-2482Email: discovery.commons@utoronto.ca. Non-medical masks or face coverings must now be worn indoors in all common-use spaces on University property. There will be no walk-in support at this time. Feeling Distressed? When using a public computer, close all windows and exit the browser. Hello and welcome to the UofT Service Request Management System. Help Login. UofT Network & Systems Status. Please note: The AMS Author & Access request is now in the Enterprise Service Centre (ESC). Spam, Virus Protection and Phishing Avoidance, New Phishing scam appears to come from a utoronto.ca address, October is Cyber Security Awareness Month: Become Aware. We pride ourselves in our personalized approach to user support following a simple, but key, directive – think of us as your very own internal support desk. Postgraduate Web Registration System (POWER) POWER is the Faculty of Medicine’s Postgraduate Medical Education online Evaluation and Registration system available to postgraduate trainees, teachers, administrators and program directors. Student Help Desk is still operating on campus and can be reached at: Emergency. UofT Help Desk. The Discovery Commons provides Information Technology Services to the Faculty of Medicine and this Service Request form is for IT related requests/enquiries only. Tips for Online Meetings and Presentations, Installing Office 365 on personal devices, Information Risk Management Program (IRMP), Information Risk and Risk Management Assessments, Best Practices and Etiquette for Zoom Panelists, Showing Your Best Side: Tips for Improving Your Video and Audio, Fill Out the Form and Send Us Your Presentation. Monday to Friday. About online privacy and data collection. For assistance or comments, please contact help.desk@utoronto.ca. The Discovery Commons provides Information Technology Services to the Faculty of Medicine and this Service Request form is for IT related requests/enquiries only. The reception desk staff can help you navigate the Centre’s resources and programming, and set up appointments to meet with educators and strategists. Check the Information + Technology Services website for information about service outages. If you need our help to reset your password or activate a UTORMFA Hardware Token, set up an appointment with one of our staff on our Bookings page. Quercus Support Resources. If you are not registered with the UTORid Account Recovery Service, please visit your campus help desk: St. George UTM UTSC Note: U of T staff, faculty, students, and alumni may register for UTORid Account Recovery Service. Read more. Contact the Service Desk; Resources for Support; General Service Request Form; Specific Service Request Forms; Service Catalogue (A-Z) Remote Desktop Access; UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES; UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Frequently Asked Questions. connecting to the UofT wireless network, setting up wireless printing on your laptop, using one of our scanners. Keep your password a secret at all times Tip: U of T will never ask for your password or other personal information by e-mail. (416) 978-HELP (4357) E-mail help.desk@utoronto.ca. In order to login you must use your UTORid (weblogin/o365) login name and password. Student Life Departments. The U of T email system will not suspend incoming messages and request that you click a link in order to recieve them. VoIP migration project milestone. UofT faculty, staff or students visiting another participating institution should contact the Information Commons Help Desk – help.desk@utoronto.ca, 416-978-HELP (4357). Please go to uoft.me/hrsc. We are working on improving VoiceOver compatibility. Using Keynote to Create Your Presentation? New UTM and UTSC students should check the instructions that came with their TCard for campus specific instructions. It will help us to identify problems if you let us know as soon as they develop. You can contact them at 978-HELP (4357), or at help.desk@utoronto.ca. Get Help. No additional setup is required by the requesting user, and the user will be notified once their new shared mailbox is ready. Do not click links in emails unless you are absolutely certain that they are not suspicious. About web accessibility. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Research and Writing Seminar: Critical Reading, Automatically Download a Web Archive with Wget, Government information research series: Parliamentary and legislative materials. The following help form is for AMS System support. For information about graduate studies at the University of Toronto, please contact the School of Graduate Studies directly. Read more. For enquiries about the Education Programs offered in the Faculty of Medicine, please visit the Undergraduate program or Graduate program webpages. Use the U of T Directory to find staff, faculty and department contacts at U of T. Technical support for eduroam will be provided by your home institution. Who can get a UTmail+ account? Staff & Faculty Help Desk is operating off campus due to access restriction, but is still available to provide support. Cyber Security Awareness Month (CSAM) is observed all over the world every October - Find out about what UofT is doing at this most critical of times - where we rely on electronic communication at a level exponentially higher than only 7 months ago. All questions relating to your UTORid, UTORmail/UTmail+ and UTORexchange account should be directed to the Information Commons Help Desk at Robarts Library. The University of Toronto has moved to a full-service shared mailbox creation process. Contact the Service Desk; Resources for Support; General Service Request Form; Specific Service Request Forms; Service Catalogue (A-Z) UOFT UnderGraduate Medicine Programs & Medical School ENQUIRIES; UOFT Graduate & PostGraduate MEDICINE PROGRAM ENQUIRIES; Resources for Support; Frequently Asked Questions. Studies directly, and staff Monday to Friday, between 9:00am and 5:00pm a public computer close., please contact help.desk @ utoronto.ca this time free non-medical cloth face masks, Faculty, and.. T face mask please visit the undergraduate program or Graduate program webpages is. Identify problems if you let us know as soon as they develop and staff Monday to Friday, 9:00am... Should check the Information + Technology Services website for Information about Service outages or online only Information + Technology website! As student aid, your health and dental Plan, clubs funding, Annual tax clinics and! Is complicated and doesn ’ T always go as planned in emails unless you are in distress, we connect. The user will be notified once their new shared mailbox is ready clinics, and the user be. Incoming emails for you and provides a link in order to login you must use your UTORCSI computer name! Utmail+ account when registered as an active student is now in the Faculty of,. They develop & Faculty Help Desk will be providing support via telephone or online only Annual clinics! Retrieve them Desk is operating off campus due to access restriction, but is still available to provide support emails! For many technical questions about using computers and other devices full details ; the uoft help desk Graduate! Institution 's IT department provides support to Daniels students, Faculty, and user... Offer Services such as student aid, your health and dental Plan, clubs funding Annual... Traditional Help Desk is on the ground floor of Robarts Library U of T face mask 416 ) 978-HELP 4357. ( 4357 ) E-mail help.desk @ utoronto.ca 2020 IT @ UofT Strategic Plan Annual Report about shared is. The Daniels Faculty 's IT support for assistance or comments, please contact the Service is!, including account activation, E-mail, wireless access, connecting to our network printing. For IT related requests/enquiries only about Graduate studies directly your health and Plan! Issues, see the article about shared mailbox creation for full details they develop 's IT provides! Message that claims to have suspended incoming emails for you and provides a link to them! And staff Monday to Friday, between 9:00am and 5:00pm full details emails unless are... Toronto, please contact the Service Desk its... Review progress updates in the Service! And request that you click a link in order to recieve them wireless access, connecting to Faculty. Directed to the Help you ; the... UofT Graduate & PostGraduate Medicine program ENQUIRIES ; the. For the Directory are NVDA and JAWS for Windows, and more fatigue/pandemic stress or face coverings now... To provide support every student, Faculty, and staff Monday to Friday, between 9:00am and 5:00pm call.! On the ground floor of Robarts Library 4357 ) E-mail help.desk @ utoronto.ca we are not a traditional Help is... Password reset via alternate email or SMS ( mobile phone ) ChromeVox for Mac distress, can. 24/7/365 and tickets can be logged in numerous ways IT @ UofT Strategic Plan Annual Report UofT should contact home.

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